Goodman Launches Program to Help Flood-Ravaged Homeowners Replace HVAC Quickly

HOUSTON, Texas – With thousands of homeowners facing serious financial challenges to rebuild in the wake of Hurricanes Harvey and Irma, a special program called “Operation Returning Comfort” is offering substantial, verified discounts on Goodman brand heating and air conditioning systems from participating, local Goodman dealers.

“Operation Returning Comfort began as a way to help support the flooded communities of coastal Texas and Houston, the city where Goodman began 35 years ago and is still our home,” said Jeff Underwood, vice president of marketing for Goodman. “Goodman and its employees, friends and community experienced the devastation from Harvey, and our hearts go out to those suffering from this disaster. After Hurricane Irma slammed into Central and South Florida, a quick decision was made to extend the relief program.”

Operation Returning Comfort will provide substantial discounts to help homeowners replace damaged heating, ventilation and air conditioning systems as quickly as possible.

Operation Returning Comfort pricing discounts are designed to pass savings directly to an affected homeowner. All local, independent Goodman dealers in the Harvey-damaged Houston, Texas region are eligible to participate.

To ensure that homeowners receive the discount, Goodman’s Homeowner Support team will make random calls to homeowners to confirm they received the appropriate pricing. In addition, the local Goodman dealer and affected homeowner are required to complete and sign a participation form that confirms the installation.

Hidden dangers
“While flooding ruins a home’s furnishing, structure and personal belongings, it also can leave behind hidden dangers to HVAC systems,” Underwood explained. “Appearances can be deceiving. Even if the HVAC system is energized and appears to be working when you return home, it is likely that the system will not operate properly, will not deliver the performance that you expect and may cease to function shortly after it appeared to be working.”

It is highly recommended that homeowners with flooded houses have a qualified HVAC technician inspect the home’s heating and cooling system before using it, said Underwood.

“The outdoor unit might look the same as it did prior to the flood, but there are many hidden concerns that may not be obvious to the untrained eye,” he said. “Simply stated, your heating and cooling system was not designed to operate under water.”

If the unit was running when flooding occurred, there could be severe electrical shorts, damaged electrical components and safety features that are no longer operable that may not be visible.

Indoor components are also affected by flood damage. Flood waters can corrode electrical components and cause similar damage to the outdoor unit. Also, gas furnaces have gas valves and other components that should be inspected before operating the unit.

Taking action
To take advantage of this special program, homeowners can contact their local, participating HVAC dealer for full details. To find an independent Goodman dealer, visit

All Goodman heating and cooling systems are designed, engineered and assembled in the United States. Most the units are assembled in Waller, Texas, just outside Houston. For more about Goodman, visit